On time and super clean. Quality job and Rob was very polite. Kudos to a company who cares about their customers!
I run a business so when I called Saturday AM & they arrived within the hour, I was beyond thrilled! They were super attentive, super quick & most importantly super clear on what was wrong, what caused it & what needs to be fixed. They did a great job walking me through the issues I was dealing with. I will 100% use Johnny Rooter again, and again, and again!
Rick has been incredible. He was willing to help us find our septic fields when no one else would and returned when we needed an inspection months later with a day’s notice. He was friendly and I would recommend his services to anyone.
My husband and I are first time home owners, and of course- on move in day…we had an issue. We had an emergency, and we were able to get assistance super quickly. He was polite and helped explain to us exactly what the issues were, how to rectify them, and what to change moving forward so we didn’t have issues again. Would highly recommend!
A guy name Dan came to fix our 2 bathroom clogged toilets. He was wonderful, very polite and nice. Extremely happy with the service and I would be using their services in the future.
Excellent service! Helped us with multiple issues. Always responds, is courteous, honest, and timely. We couldn’t ask for better service.
Responsive, polite, reasonable and just an all around friendly company.
Professional plumber who explained everything before he started the work. I can’t say enough good things about this company, I used them twice before and each guy who came was polite and on time. I recommend this company to anyone who cares about supporting good local businesses.
By far the best plumbers I’ve ever had work at my home. Drain pipes were all clogged on a Sunday and they came on time. And most importantly these are very nice people, did a great job!
We had a clogged pipe and the manager, Dan, was very cordial and was able to schedule an appointment in a very timely manner, calling back to confirm the ETA, then following up to check on the quality of the service provided, which was excellent, as the technician, Jose, was prompt and professional, finishing the job quickly and efficiently. I am not looking forward to it, but if I need the same services again, I will not hesitate to call them!
Today my wife and I unfortunately had a late incident occur with our septic tank in the evening. My wife called Johnny Rooter and was immediately informed that a specialist would be on his way within the hour. We were also notified when the driver was on his way and almost at our address. Definitely 5 stars for communication. Jose, our specialist arrived at our house, fully equipped and very knowledgeable of our situation. He walked us through what had occurred and was very transparent in terms of wants versus needs. He answered all our questions and took his time with his services. Would absolutely use Johnny Rooter again, and if you get Jose, you won’t be disappointing.